Privacy Policy

Last Updated: 23-02-2025

1. Introduction
ALTUM Ltd ("ALTUM," "we," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard the personal information you provide when using our premium fuel delivery service and website.

2. Information We Collect
We may collect the following:

Personal Information: Name, email address, phone number, delivery address, and payment details.
Vehicle & Location Data: Vehicle details, precise delivery locations, and usage patterns.
Usage Data: IP address, browser type, device information, and cookies that help us analyze and enhance your experience.
Communications: Any correspondence with our customer support or through our contact forms.

3. How We Use Your Information
We use your data to:

Provide, operate, and improve our fuel delivery service.
Process and fulfill your orders securely.
Communicate important service updates, including notifications about delivery status.
Personalize your experience and offer tailored marketing (only if you’ve opted in).
Ensure compliance with legal, regulatory, and security requirements.

4. Sharing Your Information
ALTUM may share your data with:

Service Providers: Third-party partners for payment processing, logistics, or IT services.
Regulatory Authorities: As required by law or to protect our legal rights.
Aggregated Data: In anonymized form for analytics, research, and business improvement purposes.
We do not sell your personal data.

5. Cookies and Tracking Technologies
Our website and app use cookies and similar technologies to:

Enhance user experience.
Analyze trends and usage.
Deliver targeted advertisements.
You can manage these settings via your browser.

6. Data Security and Retention
We implement robust security measures to protect your data. Your personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights
Depending on your jurisdiction, you may have the right to:

Access, update, or correct your information.
Request deletion or restrict processing of your data.
Object to certain processing activities.
Please contact us at info@altum-refuel.com to exercise these rights.

8. Changes to This Policy
We may update this policy periodically. Any changes will be posted on our website with a new effective date. Your continued use of our service constitutes your acceptance of these updates.

9. Contact Us
For any questions or concerns regarding this Privacy Policy, please contact:
Email: info@altum-refuel.com
Address: 14/2g Docklands Business Centre 10-16 Tiller Road,London, United Kingdom,E14 8PX
Phone: +447309925323